FAQs
Why my remote doesn't work while the submersible lights underwater?
The signal range of the remote is about 30ft, but the IR will be affected underwater, so we suggest you to control the lights closer without any obstacles.
Why there is water inside the battery box after a period of use?
Please tighten it as much as possible before putting the lights into water.
Why the lights stop working / lighting up red/ flashing slightly?
These are Low Battery Warning of the submersible light, please replace brand new batteries and then they can work normally.
Shipping & Delivery
All orders are expertly packaged, prepared, and shipped within 1-3 days of ordering.
The typical delivery time frame is between 7-20 business days.
Depending on your location, you may receive items much earlier.
Guarantee
We have an iron-clad risk-free 30-day guarantee that begins only when you receive the product!